ONE appointment, ONE patient, ONE issue
Nobody likes to be kept waiting.
In order that we run on time and still give you our 100% attention we request you to think about the purpose of your visit and the time you need before you book your appointment.
It is not fair for you to be kept waiting because the person ahead of you wished to deal with all his/her issues in 10 mins. Asking your doctor to deal with too many issues in a standard appointment usually leads to reduced quality of care, clinical errors or delaying care for the patient waiting.
Appointments at Pulse Medical Algester are 10 minutes. If you have several things to discuss with the doctor or you believe you may need longer (e.g. for medical examinations, health reviews with pap smears, care plans etc), please notify the receptionist at the time of booking.
While we endeavour to keep to schedule, please understand that there are times when we are exceptionally busy, or dealing with emergencies. We appreciate your understanding at these times.
Walk-ins are only dependent upon availability. It is best to make an appointment in advance to ensure your preferred doctor and time can be provided to you.
We have a number of health professionals working at Pulse Medical.
While we encourage continuity of care, if your regular doctor is not available, please consider to see one of their colleagues, reducing the risk of a delay in appropriate care and management.