About Us
About Us
Doctors working out of rooms at Pulse Medical are independent practitioners who operate their own business and the practice provide them with facilities so that they can look after their patients.
As a medical practice our goal is to create processes and environment that allow our tenant GPs serve their patients in a safe, friendly, and welcoming environment.
As their regular GPs, doctors at Pulse Medical serve over 7500 patients around the suburbs of Algester, Calamvale, Parkinson, Sunnybank hills, Pallara, and many surrounding areas.
Safety, Care and Excellence – our three core values are reflected in everything we do at Pulse Medical. As a result Pulse Medical Algester only provide room rentals to doctors that are highly qualified, caring and genuinely interested in well-being of their patients.
While we are a modern, clean, and fresh establishment, we retain the core values of traditional General Practice such as empathy, continuity of care, respect, and clinical excellence.
Pulse Medical at a Glance
For a small team, we have a substantially large patient database. This is a reflection of our commitment to our patients’ long term health and their trust in our services.
What to expect when you visit Pulse Medical?
When you visit a doctor, you have certain expectations. We wish you to know what you can expect from us when you attend Pulse Medical. Everything we do is underpinned by these core values:
Empathy
We know that when you visit a doctor, you may be feeling unwell, anxious, or even afraid. You may have concerns about what is wrong, how will it affect your work, your family, and your future. You may also have expectations on how you can deal with these issues. We try our best to understand your concerns, and address them as best we can to help put your mind at ease.
Care
Doctors at Pulse Medical listen well not only because they know your words carry vital information but also because they are genuinely interested in helping you. We wish to be a guide on your journey of health, and we cherish every opportunity to make a positive change. We love nothing more than seeing our patients become healthy and happy again.
Excellence
All doctors and nurses at Pulse Medical are highly-skilled and qualified by renown institutes. With vast experience in almost all aspects of General Practice, our team continues to keep themselves up to date with the latest developments. It is our goal to maintain highest quality and to deliver the best possible care.
Safety
Medical services have no room for any error; We deeply understand that and believe it is of paramount importance that we maintain the highest level of safety in every aspect. Whether it is surgical procedure or general health assessment, our established systems and procedures are set up to the highest safety standards.
Easy Access
Having an easy access to our services is important. We know that doctors at this clinic are always very busy, so we plan for follow up visits in advance. With our professionally trained staff, you can also contact us regarding any concerns you have.
Short waiting time
Your time is valuable. We understand that deeply and work hard to have a high precision on time management. In the case where we have emergencies and run late, our staff will never leave you hanging. We will always keep you informed and check if you are ok to wait.
Time
One of the aspects that we take pride in is our Time Management. We give you time so that you can explain your problems, worries and expectations. Our consultations are never rushed. Our doctors are trained to plan your consultation so that we never miss important details. Sometimes, not everything can be covered in one consultation. When needed, our doctors will request a follow up consultation rather than rush through a consult.
Trust
Honesty builds Trust, something that is at the heart of our practice. We are in a privileged position to be able to look after so many of our patients and their loved ones and we take this responsibility very seriously.
Transparency
We welcome feedback from everyone and are always happy to learn from our errors. This means that if you have concerns regarding your treatment then we encourage you to contact us and we would be delighted to address your concerns.
Value for Money
High quality care takes time, resources, and effort. We charge a gap fee for our services as we do not wish to provide a conveyor-belt medicine where you are just another person who is in and out in few minutes. A thorough assessment and accurate treatment reduces your suffering, alleviates your anxieties and improves your long-term health and productivity.
